Apple’s iCloud service gives you easy and automatic backups of your iOS devices.
You never have to connect your device to your computer, but your stuff
is still safe. When backups don’t work though, you’ll need to
troubleshoot it. No need to get that upset, we have some solutions | Shutterstock
Make Sure Your Device is Backing Up
iPads and iPhones should warn you if they haven’t backed up to iCloud
in a few weeks. It won’t do this if you don’t first configure your
device for iCloud backup. Some people just assume it is there
automatically, but you still need to configure it. Other times backups
just messed up, so it’s worth a check.
Head over to Settings->iCloud and make sure Backup is set to On. That doesn’t mean your device backed up though. Under Back Up Now the last backup should be within the last few days. For iCloud backup to work (according to Apple) you need to make sure:
•Your device has continuous power.
•It’s connected to the Internet through Wi-Fi.
•The screen is locked.
The typical problem I see is hotels with password gateways.
You’re connected to Wi-Fi, but you’re not connected to the Internet.
You’ll need to put in a special password on the “capture page” for your
iPhone or iPad to connect to the Internet.
If it hasn’t backed up in a while and you meet all three of those conditions, tap Back Up Now. Your iPhone or iPad should finish the backup and your problem is solved.
When in Doubt, Turn it On and Off Again
This works for both the iOS and your iCloud backup. First, toggle your iCloud Backup setting to Off. Then toggle it back on. Tap Back Up Now
and see if the backup completes. If not, toggle the backup off and then
turn off your iPad or iPhone completely. This is a complete Slide to Power Off not just putting the device to sleep.
After the troublesome device reboots, try turning on the backup
again. It just might work! If that still doesn’t work, try signing out
of your iCloud account. Go to Settings->iCloud-> Sign Out.
After you sign out, Apple techs tell me it is best to sign into another
account to clear out the data. Apple warns you the data on the Phone
will be removed. Since it is in iCloud, it will come back again. You can
sign in with nonsense data by using a random name and password. I use letmein as both the username and password . It won’t log you in, but it still clears out some of your old stuff.
Reboot your iPhone or iPad and then sign out of the fake account. Then sign into the correct account and reboot yet again.
Delete the Old Backup on iCloud
Sometimes a backup can get stuck on iCloud’s end and you need to start from scratch. Just to play it safe, you’ll want to do a manual backup directly to iTunes.
You won’t be erasing data on your iPad or iPhone but you will be
deleting a backup from iCloud. Since you’ll lose one backup, it is time
to create another.
After your iTunes backup, go to your device and go to Settings->iCloud->Storage->Manage Storage. There you’ll see a list of devices. Tap the device and then tap Delete Backup. Apple
warns you that this deletes the backup data from the servers. It won’t
delete stuff synced to iCloud like pictures and contacts. After you
delete the backup, you’ll need to turn the backup back on.
iCloud remembers old devices you backed up to it. If you replaced an old device, you can safely delete iCloud’s backup of it.
When I had this problem recently, a backup on Apple’s servers
wouldn’t delete. No matter what I did, there was a stuck backup related
to the device. Apple was able to delete the backup on their end.
Make Sure You Aren’t Backing Up Too Much Stuff
If you don’t have enough room in your iCloud account, the backup may
not complete. iOS should warn you that is the reason the backup won’t
complete. In my experience, it doesn’t always do that, especially if
you’re close to the edge in account size. Other times part of the glitch
is Apple thinks you’re backing up too much stuff even when you aren’t.
You can tell iCloud to backup less of your stuff for troubleshooting
purposes. If you’ve reduced your backup size and still don’t have iCloud
space, then the problem isn’t a space issue.
Want to save space on your iCloud backups? Here are 5 useful tips.
Check For Network Problems and Reset Them
If you have a slow upload speed on your Internet connection, the
backup may be timing out. If you’re on someone else’s connection (like
at work), the backup could be blocked.
Try a different network environment and see if that makes a
difference in the backup speed. If all of this doesn’t work, you might
need to reset your network settings. This causes your iPhone or iPad to
forget all previous wireless networks, so you’ll have to join them again
(and possibly remember passwords). Go to Settings->General->Reset->Reset Network Settings and put in your passcode. After that, reboot your iPad or iPhoneand then try the backup again.
Restore Your iPhone or iPad
As a last resort, you may have to erase your device and restore from
backup. If you do a backup in iTunes, you can then restore everything.
That process is time-consuming, but it works in even the most difficult
scenarios. You’ll need to put your iPhone or iPad into recovery mode to do this. Restore Mode: ON | Flickr
You might just let this problem slide and not fix it. If you ever lose your iPhone or iPad though, you’ll have trouble restoring your data. That’s why you want to get this fixed as soon as possible.
When Apple introduced Yosemite,
it changed the way it distributes operating systems for the Mac. Now,
you can’t buy a copy of the Mac OS installer. That’s a problem if you
have a limited broadband connection or metered broadband connection.
You’ll need to create a portable offline installer in these situations. Don’t let choppy internet interrupt your work on a Mac
Download or Purchase the Mac Operating System
The first step is to go to the App Store and search for the current operating system. Currently, that’s El Capitan.
If it’s already installed on your Mac, the App store will warn you the
operating system is already on your system. If it isn’t already
installed or you didn’t purchase it on your current Mac, under El
Capitan it will say Get instead of Download. After you download the operating system, don’t install it. Go to the Install OS X menu and select Quit Install OS X. Don’t delete this file. You’ll need it later.
If you’d like to create an installer for an earlier operating system
you purchased, you can still do that from the App Store. Go to the Purchased tab and scroll through your purchased and find the correct operating system. In this example its Mavericks.
The Easy Way: DiskMaker X
DiskMaker X
is a free program that does the hard work of creating the USB
installer. They do take donations, so if it’s helpful to you, you might
throw some money in the tip jar.
After your open the program, it finds the operating system installers
on your Mac. In this example, I’ll create an El Capitan installer. Next
you’ll need an 8 GB or larger disk. This media can be a USB stick, but I
use an SD card. Since most Macs that run Yosemite have an SD card slot,
I think it’s easier.
DiskMaker confirms the disk you want to use for the installer. Then
it warns you it needs to erase that disk. Confirm again you have the
right disk and then click continue. After authenticating your Mac’s
administrator name and password, a few minutes later you’ll have a
complete installer.
The Hard Way: Terminal Commands
If you’re more comfortable with terminal than using a third-party
program, it is possible to create the installer. You’ll need a disk
formatted OS X Extended (Journaled)
and with enough space for the installer – 6 GB. The El Capitan
installer will need to be in your Applications folder and then you’ll
type one long command exactly. In this example, I named the external
drive El Capitan Installer. You can replace that name with the name of the installer disk you’re using.
After you put in the password, the media creation process begins.
Why Do You Need This?
If you can download it again, why waste a flash drive or an SD card?
Ideally, your Mac has a recovery partition you can boot off of to repair
problems. Sometimes that partition isn’t there. An offline installer
includes disk utility so you can solve problems.
The most common reason though is if your Mac’s hard drive fails. If
you only have one Mac, you won’t have an easy way to reinstall the
operating system. Creating the installer in advance solves the problem.
Finally, if you want to reinstall your OS to troubleshoot problems,
waiting for the installer takes a long time. When things don’t work, you
probably wait for a download. If you’re on a slow connection, the
download could take several hours.
Overall for the cost of one small USB flash drive or SD card, you can
have the peace of mind that you can solve your Mac problems instantly.
Apple's computers and mobile devices could be targeted more heavily by hackers in 2016, experts predict
Cybercriminals are increasingly
targeting Apple devices and 2016 will see a rise in attacks on its
operating systems, security experts suggest.
According to security
firm Symantec, the amount of malware aimed at Apple's mobile operating
system (iOS) has more than doubled this year, while threats to Mac
computers also rose.
Security firm FireEye also expects 2016 to be a bumper year for Apple malware.
Systems such as Apple Pay could be targeted, it predicts.
Apple is an obvious target for cybercriminals because its products are so popular, said Dick O'Brien, a researcher at Symantec.
While
the total number of threats targeting Apple devices remains low
compared with Windows and Android, Symantec is seeing the range of
threats multiply.
Last year, it was seeing a monthly average of between 10,000 and 70,000 Mac computers infected with malware.
"This
is far fewer than Windows desktops and we don't want to scaremonger.
Apple remains a relatively safe platform but Apple users can no longer
be complacent about security, as the number of infections and new
threats rise," said Mr O'Brien.
The
number of unique OS X computers infected with malware in the first nine
months of 2015 was seven times higher than in all of 2014, its research
found.
A significant amount of this spike is accounted for by
so-called greyware - applications that may not have malware attached but
can still be annoying to users, by serving up unwanted ads or tracking
their web-browsing habits.
Symantec also found seven new threats
aimed at Apple's mobile iOS platform, with jailbroken devices - those
that have been unlocked - being particularly vulnerable.
And hackers are also increasingly targeting corporations, where Mac use is now more prevalent.
A
corporate espionage group known as Butterfly which attacked
multi-billion dollar companies in 2015 developed malware tools that
attacked both Windows and Apple computers.
Walled garden
Traditionally
iOS has been seen as a more secure platform than Android because of the
more closed community that Apple runs for its apps but that is
changing, according to FireEye.
While it found that the vast majority - 96% - of mobile malware is targeted at Android devices, iOS is no longer immune.
According
to Bryce Boland, chief technology officer at FireEye, attackers are
increasingly "finding ways into Apple's walled garden, and that will
ramp up next year".
FireEye recently discovered that XcodeGhost,
iOS malware that Apple acted quickly to remove from its app store, had
found its way into the networks of 210 US businesses.
The attack was thought to be the first large-scale attack on Apple's app store.
The
introduction of new payment systems, such as Apple Pay, will add a
financial incentive for hackers, making it worth their "time and effort"
to develop new malware, FireEye said.
Mr O'Brien said: "We
haven't yet seen any threats targeting Apple Pay but anything that
involves a financial transaction will be of interest to hackers."